Return process requires:
-Proof procurement process (Customer number, invoice, ect).
-The reason for return must be identical to the conditions for accepting returns, which are:
within 14 days from the date of receipt of the device or spare part in case of defect of the manufacture or piece does not work correctly, it will be exchanges or refunds easily as you want.
To request a product return:
– Call us at 16307
– We will make the necessary arrangements to return the product and set the date.
– Repack the device with its original packaging and then hand it over to the company’s representative.
– Upon receiving the item, we will make sure of its condition to complete the return process.