Return Policy

 

Return process requirements:
Proof of purchase (customer number, invoice, etc.).

The reason for the return must comply with the return acceptance conditions, which are:

Within 14 days of receiving the device or spare part, if there is a manufacturing defect or the part is not working properly, it will be replaced or returned with ease according to your preference.

 

To request a product return:

 

Contact us on 16307 – We will make the necessary arrangements for returning the product and scheduling a date.

Repack the item in its original packaging, then hand it over to the company’s representative.

Upon receiving the item, we will verify its condition to complete the return process.